Michelle Walstra
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--:--:-- MST · CALGARY
DesignerBuilderAI-nativeOpen to remote · US/CA

Hands-on enough
to build it. Senior
enough to lead it.

I'm Michelle Walstra - a decade leading product design, a year as COO of a software company. I still take products from idea to shipped, across every discipline it takes to get there.

Michelle Walstra on the Mount Norquay via ferrata above Banff, Alberta - climbing harness on, Mt. Rundle behind her
July '26 - Via Ferrata, Banff
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Method / 01

Over a decade of design. COO-level operations. Startup speed.

New on the blog · just now

Designing in Reverse

For the first time in my career, the software existed before the design did. On surgery, taste as the scarce resource, and why designers have never mattered more.

Read the essay →
A scalpel resting on blank paper

The seats

Held for real, not listed
01Strategy
02Product ownership
03Design
04Front-end
05Acceptance criteria
06User testing
07QA

Every seat - held, then led.

Evidence / 01 - Leadership

My job is alignment and momentum: one shared goal, obstacles removed, and teams empowered to do their best work.

Shipped

Products & builds - hover for live previews

My day job is leading product design. These are not that. Nights, weekends, and build challenges - ideas I took from itch to shipped, solo, across every discipline it takes. The builder side doesn't clock out.

iOS · LiveWinnow2026App Store ↗ An iOS app that turns real conversations into emotional intelligence reports - designed, built, and shipped solo, live on the App Store. Autonomous systemWinsome2026Visit ↗ Websites and Google rankings for small local businesses, powered by an autonomous system I built - it does the monthly work, I direct the taste. Contra · 2nd placeAnti-Gift Guide2025Results ↗ Answer a few questions about your giftee, get their toxic persona and a list of what NOT to buy them - 2nd place in Contra's Holiday Challenge. Contra · Top 5Book Vibes2025The build ↗ Paste a Spotify playlist, get book recommendations that match its vibe - moody indie earns you a cozy mystery. Top 5 in Contra's challenge. Weekend buildBetween Us2025The build ↗ Upload a WhatsApp chat export, get back a shareable love letter built from your actual conversations - your relationship, as a one-pager. Weekend buildSimmer2025The build ↗ Turns chaotic online recipes into calm, one-step-at-a-time cooking instructions - built because ADHD and cluttered recipe pages don't mix.

How I work

Three commitments
01 / Tenacity

There's always a way

Blocked isn't a status I accept. I'll find the way through - and usually a faster one. If a process can be streamlined or optimized, consider it sorted.

02 / Scope

Own the whole loop

Strategy, design, build, ship, iterate. Products lose their edges in the handoffs. Solo, the loop is all mine; with a team, I cut it so every piece has exactly one owner.

03 / Velocity

Ship, then sharpen

A live thing teaches more in a week than a mockup does in a quarter. AI multiplies my output; taste directs it.

Experience

Numbers I'll defend on a reference call

Behind the builds are thirteen years of team work - leading design, a year as COO, a company-wide move to six-week cycles - and the results that came with it. All of it shipped.

May 2024 - NowJotson - Lead Product DesignerConcept to launch in 4 weeks Sole designer at a Calgary B2B SaaS - I own the mobile app's design end to end, work closely with the CPO on product strategy and marketing, and spearhead UX research and testing. Our latest product went from concept to launch in four weeks - I led design and front-end alongside three developers. I've also built AI workflows that automate what used to be done by hand.
Dec 2021 - May 2024Ecoation - Lead Product Designer+72% engagement Primary UX redesign shipped inside the year - product engagement up 72%, measured in LogRocket and Pendo. And because marketing is part of the product: ad cost-per-click down 76%.
🇿🇦 → 🇨🇦 Dec 2021 - Emigrated · South Africa → Canada
Feb - Dec 2021Codeo - Chief of Operations+18% · +13% Asked into the seat by the directors. Ran two agile teams of 5-10 designers and developers and moved the whole company to fixed six-week cycles - time fixed, scope flexible - team performance up 18%, external quality up 13%. Structure, minus the drag. Kept leading design the whole year. When I emigrated, they explored opening a Canadian office before accepting my resignation.
2015 - 2021Codeo - Senior → Lead Product Designer+120% page views
A design sprint board covered in sticky notes
My first design sprintC-suite in the room
Hired to replace a lead ten years my senior; promoted within a month after absorbing front-end scope. Built the design function from just me into a team I hired and led. For national consumer brands: +9% mobile conversion, +120% page views, −41% complaints, −36% bounce.
2011 - 2020Groundwork- Early web and graphic design roles, 2013-2015 · BA, Vega School, 2011-2013 · Interaction Design Foundation certificates, 2019-2020.
Evidence / 02 - References

The strongest evidence I can offer is other people's account of the work.

2024 - Now · Jotson
“She consistently delivers high-quality work at speed, while maintaining strong attention to detail, which has meaningfully elevated our product standards. What sets Michelle apart is her intellectual curiosity combined with her professional judgment.”
Marlène - Chief Product Officer
2021 - 2024 · Ecoation
“Michelle manages timelines and priorities extremely well… She prioritizes product development and helping the engineering team, and still meets Marketing deadlines. She takes ownership and pride in any project she takes on.”
Bryana Ginther - Direct manager
2015 - 2021 · Codeo
“Michelle is responsible, dependable, and always goes the extra mile… She has the ability to create a culture that promotes trust, teamwork, and excellence, and her colleagues consistently relied on her leadership and initiative. We would re-hire her immediately if she returned to South Africa.”
Mark Fowles - Director
Hiring a product leader who ships?

Let's ship
something.

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